Legal Document

aq999c Terms and Conditions

Please read these full terms and conditions carefully before using the aq999c platform. This document constitutes a legal agreement between you and us.

Last Updated: January 2026  |  These terms apply to all registered users

General Introduction and Definitions

These terms and conditions ("Terms") form a legal agreement between the aq999c platform ("Platform", "Site", "we") and its users ("User", "you", "member"). By browsing the aq999c.lat website, creating an account, or using any service, you agree to be bound by all provisions of these Terms.

aq999c is an online gaming and betting platform operated for Bangladeshi players. These terms are written in Bengali and apply specifically to users in Bangladesh.

Key Definitions

  • "Platform" refers to the aq999c.lat website and all its associated services.
  • "User" refers to any person who holds a registered account on aq999c.
  • "Account" refers to each user's personal profile on the platform.
  • "Real Money" refers to bets and transactions conducted in actual currency (Bangladeshi Taka / BDT).
  • "Bonus Funds" refers to money granted for promotional purposes, subject to specific wagering conditions.
  • "Wagering Requirement" refers to the condition of placing a specified amount of bets before bonus funds can be withdrawn.

Important: These terms may be updated at any time. Continuing to use the platform after any changes will be considered acceptance of the updated terms.

Account Registration and Eligibility

To open an account and use services on aq999c, you must meet the following eligibility criteria.

Age and Eligibility Requirements

  • You must be 21 years of age or older. Account creation by minors (under 21) is strictly prohibited.
  • You must be legally capable of entering into a binding agreement.
  • You are required to register using true and accurate information.

One Account Policy

Each individual may operate only one account. Creating multiple accounts is prohibited and may result in termination of all accounts and forfeiture of all deposited funds.

Information Required at Registration

  • Your full name (as per your National ID card)
  • Date of birth (for age verification)
  • A valid email address
  • An active mobile number
  • Preferred payment method details (bKash, Nagad, Rocket, or bank account)

Warning: Registering with false information may result in permanent account termination and forfeiture of all deposited funds.

Account Security

You are solely responsible for keeping your account login details (username and password) completely confidential. If any unauthorized access to your account occurs, you must notify our support team immediately.

Account Verification

aq999c reserves the right to verify the identity and age of all users. Verification may be required as part of the KYC (Know Your Customer) process.

Documents Required for Verification

  • A clear photo of your National ID card (NID) or passport
  • A copy of a recent electricity or gas bill (for address verification)
  • Screenshots or documents required to verify your payment method

Verification Timeframe

Submitted documents are generally verified within business days. Withdrawal requests may be temporarily suspended while verification is in progress.

All your personal information is protected by SSL encryption. We never sell or share your information with third parties. For more details, see our Privacy Policy.

Deposit and Withdrawal Policy

aq999c supports the most popular payment methods in Bangladesh. All financial transactions are conducted in Bangladeshi Taka (BDT / ৳).

Accepted Payment Methods

  • bKash
  • Nagad
  • Rocket
  • Bank transfer (various scheduled banks including Dutch-Bangla Bank, BRAC Bank, City Bank, Islami Bank, and Sonali Bank)

Deposit Terms

  • Minimum deposit amount: ৳100 (per method).
  • Deposits are generally credited to the account instantly.
  • Deposited funds must come from the user's own payment account — deposits through third parties are not permitted.

Withdrawal Terms

  • Minimum withdrawal amount: ৳1,000.
  • Withdrawal requests generally take between 30 minutes and 3 hours to process.
  • Withdrawals can only be made to the same payment method used for the deposit.
  • Account verification must be completed before making a withdrawal request.
  • Withdrawals from bonus funds are not possible until any active wagering requirements have been met.

Withdrawal Time: 30 minutes to 3 hours. Requests made between 11 PM and 7 AM (BST, UTC+6) may be processed in the morning.

Transaction Security

aq999c may request additional verification for suspicious or unusual transactions. Complying with anti-money laundering regulations is our legal obligation.

Bonus and Promotion Terms

aq999c offers various types of bonuses and promotions. It is essential to read the terms in this section carefully before using any bonus.

Welcome Bonus

New members will receive a 200% bonus on their first deposit, up to a maximum of ৳10,000. For example: depositing ৳1,000 gives a ৳2,000 bonus, bringing the total balance to ৳3,000.

Wagering Requirement

The wagering requirement for the welcome bonus is 15x (fifteen times). This means you must place bets totalling 15 times the bonus amount before it can be withdrawn.

  • Only real money bets count toward meeting the wagering requirement.
  • Bets placed with bonus funds do not count toward the wagering requirement.
  • The wagering requirement must be met within a set period after accepting the bonus.

General Bonus Rules

  • Each bonus offer can only be claimed once.
  • Bonus offers cannot be combined with other offers unless explicitly stated.
  • aq999c reserves the right to modify, cancel, or withdraw any bonus offer.
  • A bonus may be cancelled if there is suspicion of misuse.

VIP Program

Our VIP program has four tiers. You can move up to higher tiers through regular gaming activity:

  • Bronze: Weekly cashback up to 0.2%.
  • Silver: Weekly cashback up to 0.5%.
  • Gold: Weekly cashback up to 0.8%.
  • Platinum: Weekly cashback up to 1.0%.

VIP cashback bonuses are automatically credited to eligible accounts each week. The cashback amount depends on the total bets placed that week.

Betting and Gaming Rules

All betting and gaming activity on aq999c is governed by the following rules.

General Betting Rules

  • Once confirmed, a bet cannot be changed or cancelled.
  • If the outcome of any bet remains undetermined due to a technical error, aq999c reserves the right to void that bet.
  • Bets placed during a technical outage may be subject to review in certain cases.
  • In sports betting, the official match result is considered final.

Casino Games

aq999c offers slots, live casino, table games, and fishing games. All games operate using RNG (Random Number Generator) technology or a live dealer format, ensuring fair play.

Live Sports Betting

Betting is available on cricket (BPL, IPL, T20 World Cup, ICC tournaments), football (FIFA World Cup, UEFA, domestic leagues), kabaddi, and other sports. Markets may change during live in-play betting.

Liability for Technical Issues

If a game or bet is left incomplete due to a lost internet connection or device issue, the data stored on the server will be considered final. aq999c is not responsible for such technical issues.

Prohibited Activities

Any of the following activities are strictly prohibited. Involvement in such activities may result in immediate account termination and forfeiture of all funds.

List of Fully Prohibited Activities

  • Operating multiple accounts on behalf of the same individual.
  • Registering using false, fraudulent, or third-party information.
  • Misuse of the bonus system, collusion, or syndicated play.
  • Using software, bots, scripts, or any other automated means to access the platform.
  • Attempting to attack the site through hacking, viruses, or any other harmful technology.
  • Money laundering or conducting transactions using illegally obtained funds.
  • Stealing another user's information or gaining unauthorized access to their account.
  • Placing bets on behalf of third parties or using their money.
  • Exchanging bets or arbitraging with other players outside the platform.

Consequence: If evidence of any of the above prohibited activities is found, aq999c may terminate the account without prior notice and forfeit all deposited funds (including bonuses and winnings).

Intellectual Property

All content published on the aq999c website — logos, brand names, designs, text, graphics, software, and other materials — is the intellectual property of aq999c and is protected by international copyright law.

Permitted Use

Browsing the platform and using the services for personal and non-commercial purposes is permitted. Any use beyond this requires written permission.

Prohibited Use

  • Using aq999c's logos, brand name, or content elsewhere without written permission.
  • Attempting to reverse engineer the platform's software.
  • Reproducing or distributing the site's content for commercial purposes.

Limitation of Liability

aq999c makes every effort to provide services in a safe and reliable environment. However, our liability is limited in the following areas.

"As Is" Service

aq999c services are provided on an "as is" and "as available" basis. No guarantee is made that the platform will be uninterrupted, error-free, or always available.

Disclaimers

  • Losses arising from internet connection disruptions.
  • Losses resulting from third-party hacking or cyber attacks.
  • Losses caused by the user's own negligence or exposure of security credentials.
  • Temporary service disruptions during unexpected technical outages.
  • Temporary suspension of any market or game due to legal or regulatory requirements.

Gambling Risk

Online gaming and betting carry financial risk. You are accepting this risk knowingly and of your own accord. aq999c never guarantees a win on any bet and is not responsible for money lost on bets.

Never bet more than you can afford. Gaming is for entertainment purposes only. Visit our Responsible Gaming page to learn more.

Account Suspension & Termination

Under certain circumstances, aq999c may temporarily suspend or permanently terminate an account.

Reasons an Account May Be Suspended

  • Verification process not completed.
  • Suspicious transaction activity.
  • Security investigation required.
  • Temporary break at the user's own request (self-exclusion).

Reasons an Account May Be Terminated

  • Participation in any prohibited activity described in Section 7.
  • Providing false identity or fraudulent documents.
  • Repeated violations of the terms and conditions.
  • Court order or legal obligation.

Closing Your Account Yourself

You may request account closure at any time via our 24/7 live chat support or by emailing [email protected]. Any verified balance may be withdrawn before the account is closed.

Responsible Gaming

aq999c firmly believes in responsible gaming. This platform is intended only for those aged 21 and above, and for entertainment purposes.

Our Commitment

  • Ensuring age verification and preventing access by minors.
  • Providing users with the ability to set their own limits.
  • Offering assistance when problematic gaming behaviour is identified.
  • Providing a self-exclusion (voluntary break) option.

Responsible Gaming Tools

  • Deposit Limit: Set a daily, weekly, or monthly deposit limit.
  • Loss Limit: Set a maximum loss amount for a given period.
  • Session Time Limit: Set a maximum time per session.
  • Self-Exclusion: Take a break from the platform for a set period or permanently.

If gaming is affecting your daily life, family, or financial situation, please contact our support team. Visit our Responsible Gaming page for more information.

Changes to Terms & Contact

aq999c reserves the right to amend, change, or update these terms and conditions at any time.

Notice of Changes

Users will be notified of significant changes via their registered email address or through a platform notification. Continued use of the platform after any changes constitutes acceptance of the updated terms and conditions.

Applicable Law

These terms and conditions and any disputes related to aq999c services will be resolved in accordance with general international online gaming standards.

Dispute Resolution

For any complaint or dispute, please contact our customer support team first. Support is available 24/7 in Bengali via live chat.

Contact

If you have any questions about these terms and conditions, please contact us:

Summary: By using aq999c, you confirm that you are 21 years of age or older, have read these terms and conditions in full, and agree to comply with all provisions.

These terms and conditions were last updated in January 2026. This version supersedes any previous version in the event of any changes.